TrustScore 1.8 out of 5.00
Health & Wellbeing
New Avon LLC* ("Avon") is the leading social selling beauty company in North America, with independent sales Representatives across the United States, Puerto Rico and Canada. Avon’s product portfolio includes award-winning skincare, color cosmetics, fragrance and personal care products, featuring iconic brands such as ANEW, Avon Color, mark., and Skin So Soft, as well as fashion and accessories. Avon has a 130 year history of empowering women through economic opportunity, and the company also proudly supports efforts to end breast cancer and domestic violence.
Ordered online and opted for the delivery to be via a rep. Received an e mail to say the rep would be in touch to arrange delivery and payment. A month later and still heard nothing. Customer services informed me that it was up to me to contact the rep myself. Sorry, not chasing an...
They've lost a longtime customer. I ordered two (2) self-sharpening lip pencils, choosing the free delivery from my local Rep within 5 days. A week later, no email followup from my Rep. Avon emails me asking if I was enjoying my purchase(s), and to please complete their survey link. I...
Avon are an absolute disgrace. They are selling a product that they call "soft as skin" which they claim stops all insects biting you!!! It is completely untrue. I was told about this product from a very nice lady I met out shopping in Asda's - I think she must have been an Avon rep...
Added by: Coging About 1 year agoOverall rating
I ordered several items through the website. One item, an anti-itch spray, came without the spray nozzle and I only received the bottle. I emailed customer service the day I received my shipment. I did not receive a response for 9 days and when I did, this was their reply: "Please...
Ordered a product over two weeks ago and paid for the delivery. Waited a week when not delivered then filled in the contact form on line. E-mail returned from customer service stated that the product was with the courier and would be delivered that day. One week later still waiting....
Avon "soft and smooth sensitive hair removal cream" facial hair removal cream: the 24 hour allergy test did not work. This is of enormous concern to me. The allergy test, just as when applying the product after 24 hours was performed precisely as per instructions. The facial test area...
Having been a rep for 15 years what has happened .phoned and booked a day for some items to be returned was given a day waited in all day no one came .rang avon customer services .they then gave me another day this again no one came no one can tell me why they hadn't come now booked...
Abysmal customer service. Still waiting for an order that was placed four weeks ago and has been paid for. They say they have no record of it despite me sending them the confirmation email I received. No refund and no order still. I can’t quite believe the lack of customer care that...
Ordered on line with one of their reps who lived a mile away they wouldn't deliver. If I wanted it I had to pick up. As reps are self employed avon are not interested. Cancelled my order. Had a special offer email come through , so I tried to order this time on line but the items in...
I had never had any problems with Avon before, but my recent order prompted me to write this review. I had orderder samples of a few lipsticks last campaign and found my perfect shade. So this campaign I ordered full size version, but, to my surprise, the full size version is a...
Having a total nightmare with Avon at the moment, right from the word go my order has been total hassle. Firstly it wouldn't allow my to chose the shop nearest to my house for delivery, despite being in the drop down list every time I chose it it changed back to my home address, I...
We met a rep who then made an order on our behalf that we didn't request at all. We sent this back immediately and the rep was extremely rude - trying to get as much commission as she could. We then received an invoice requesting we pay for the goods that we sent back and it has taken...
On line they were selling a throw and cushion so I ordered it. The cushion was not with the throw on arrival. I emailed to ask where it was. The response was astonishing! The cushion had to be ordered separately they said, (there was no such facility when I ordered ) and why would you...
I have recently started using Avon products again after being introduced by a friend. They are so good, I couldn't quite believe it whilst being such good value for money. Would happily recommend these products to anyone.
Added by: Hoodenter About 3 years agoOverall rating
Would never shop here again. Products are average, similar to products from Boots or Superdrug, but half the hassle. The website and catalog don't match and the wrong item numbers are everywhere, it's an absolute guess what you're gonna get when you make an order and the people in the...
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